Terms of Services

Terms and Conditions

Welcome to The Cow Story Website. By accessing or using our Website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use our Website.

1. Use of the Website

  • You must be at least 18 years old or have parental consent to use this Website.

  • You agree to use this Website only for lawful purposes and in accordance with these Terms.

2. Products & Services

  • The Cow Story offers organic and dairy-related products for sale.

  • Product descriptions and images are for reference only; actual products may vary.

  • Prices are subject to change without prior notice.

3. Orders & Payments

  • Orders are confirmed only upon successful payment.

  • We reserve the right to cancel orders due to errors, stock unavailability, or fraudulent activity.

  • Payments must be made through approved methods listed on the Website.

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and availability.

  • The Cow Story is not responsible for delays caused by external factors (e.g., courier delays, natural disasters).

  • Customers must provide accurate shipping details; errors may result in additional charges.

5. Returns & Refunds

  • Returns are accepted only for defective or incorrect items within 7 days of delivery.

  • Customers must notify us within 7  days of receiving a faulty product for a refund .

  • Refunds will be processed as per our refund policy.

6. User Accounts

  • You are responsible for maintaining the confidentiality of your account details.

  • The Cow Story reserves the right to suspend or terminate accounts for misuse or fraudulent activity.

7. Intellectual Property

  • All content, including text, images, logos, and designs, is the property of The Cow Story and is protected by copyright and trademark laws.

  • You may not use, reproduce, or distribute any content without prior permission.

8. Limitation of Liability

  • The Cow Story is not liable for any indirect, incidental, or consequential damages arising from the use of this Website.

  • We do not guarantee uninterrupted or error-free access to our Website.

9. Privacy Policy

  • By using this Website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Maharashtra.

  • Any disputes will be resolved through arbitration or courts in Maharashtra.

11. Changes to Terms

  • The Cow Story reserves the right to update these Terms at any time. Continued use of the Website after changes constitutes acceptance.

For any queries, please contact us at  8208262401.

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